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Below is an interview which appeared in the Winter issue of The Blind Teacher. It describes a unique job to help mainstream teachers provide accessible technology for their students.

Susan Glass

One of the most energetic and enthusiastic teachers on the scene right now is AABT board member Donna Brown. In August, she left her teaching post at the West Virginia School for the Blind to accept a position called Accessible Educational Materials Technical Support Specialist. She took time from one of her busy mornings to let me interview her by phone. Here is our conversation.

Susan Glass: Your job title is impressive. What exactly do you do?

Donna Brown: My overarching responsibility is to insure that all students in West Virginia's public schools who have print disabilities receive their educational materials in formats that work best for them. In order to do this, I need to increase awareness at each county level of these students' needs. I teach special education directors, teachers, and technical personnel. I help them obtain the technology they'll need in order to get student materials in accessible formats. Sometimes I work directly with students. My first trip out, for instance, was to help two blind students at the same school who'd just gotten braille notetakers. I taught them to create, organize and save documents, and I also helped their teachers understand how their braille notetakers worked.

SG: How do you handle transportation?

DB: If I'm only going to spend one day at a school, then the school provides my transportation. When it's an overnight trip, then either a supervisor, outreach director or aide from the West Virginia School where I'm still based takes me.

SG: What additional responsibilities do you have?

DB: In WEST Virginia, we have 55 counties divided into eight regions. The special education directors from each region meet once a month. I talk with the special ed. directors about my role, how I can help them, and what tools are out there. At one of the first sites that I ever visited, I mentioned Bookshare. The coordinator there asked if I would come back and do a Bookshare training. So we're scheduled to do that now. I will train one group of teachers on a Tuesday afternoon, and another group on Wednesday morning. Bookshare has granted me access to Demonstration Accounts.

SG: What do you find most challenging about your work?

DB: My biggest challenge is that often the people I'm trying to help don't know what help they really need. Last week, I went to this county and I wasn't sure what to expect because there was a new TVI there. I spent seven hours helping the TVI set up an iPad with VoiceOver. I worked with a student on learning the gestures. And, I had to learn how to use a BrailleNote Touch on the fly. They had no idea at this school how a blind girl could use a computer. They didn't know much about screen readers either. I suggested that if their county couldn't afford JAWS, they should try NVDA. We tested NVDA with some applications that this girl would be using, and it worked fine. Next I met with their special ed. director who will set up their county account for Bookshare. Once she's done that, I will show faculty how to find books, download books for students, and put the books on the computer.

SG: When you're not out in the schools, what kinds of things do you do from your home office?

DB: I do my research homework to stay abreast of what's new. I'm on all kinds of email lists, chat lists, and company lists including Paths To Literacy, AFB Access World, and Top Tech Tidbits Weekly. I publish a weekly bulletin for TVIs, and a monthly technology bulletin for all special education teachers.

SG: What do you miss, and what don't you miss about regular classroom teaching?

DB: I don't miss writing lesson plans, but I do miss the direct contact with the kids. I still do some work at the West Virginia School for the Blind, but more and more, I'm an offspring for the state's Department of Education.

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